Phillips Chevrolet’s sales consultant, Brian Kramer, has just hit his 12 month in a row of receiving a 4.0 Customer Satisfaction Index (CSI)! That’s the best you can get! Think of it as a grade point average back when you were in high school. This means he has not had one bad complaint in a year!! This accomplishment has never been done and is very unprecedented.
Kramer started his first day here at Phillips Chevrolet back in 1998, but has been in the car business since 1973. Now, he’s exceeding expectations and selling on average 15 cars a month!
“Some of the biggest reasons [Kramer] accomplished this is due to his hard work, diligent follow up and great customer service,” Phillips Chevrolet’s General Manager, Mike Maheras, stated. “It takes a lot of hard work and hours. Brian Kramer is very dedicated to this job.”
Phillips Chevrolet has Illinois' Largest Chevy Inventory! We have an A+ rating with the Better Business Bureau, and are one of the Largest Chevy Dealers in the United States. Visit us at www.phillipschevy.com. View our specials! Become a fan of Phillips Chevrolet on Facebook or Twitter to receive coupons, special offers, and prizes!
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