Phillips Chevrolet's sales consultant, Brian Kramer, has just hit his 13 month in a row of receiving a 4.0 Customer Satisfaction Index (CSI)! That's the best you can get! Think of it as a grade point average back when you were in high school. This means he has not had one bad complaint in a year!!
This accomplishment has never been done and is very unprecedented. Kramer started his first day here at Phillips Chevrolet back in 1998, but has been in the car business since 1973. Now, he's exceeding expectations and selling on average 15 cars a month! "Some of the biggest reasons [Kramer] accomplished this is due to his hard work, diligent follow up and great customer service," Phillips Chevrolet's General Manager, Mike Maheras, stated. "It takes a lot of hard work and hours. Brian Kramer is very dedicated to this job."
Pictured from left to right are Paul Whiteside, Zone Manager Chevrolet Motor Division; Brian Kramer, Sales Consultant of Phillips Chevrolet; Michael Maheras, General Manager of Phillips Chevrolet; and Mike Bishop, District Sales Manager Chevrolet.
Phillips Chevrolet has Illinois’ Largest Chevy Inventory! We have an A+ rating with the Better Business Bureau, and are one of the Largest Chevy Dealers in the United States. Visit us at www.phillipschevy.com. View our specials! Follow Phillips Chevrolet on Facebook and Twitter to receive coupons, special offers and prizes!
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